Privacy & Data

bj baji Privacy Policy

Your privacy matters to bj baji. This page explains exactly what data we collect, why we collect it, how we use it and what rights you have over your own information.

Last Updated: 1 January 2024

How bj baji Handles Your Data

Here's a plain-language summary of the key points in this Privacy Policy before you read the full details below.

We Collect Only What We Need

bj baji collects personal data that is necessary to operate your account, process payments and comply with legal obligations. We don't collect data for the sake of it — every piece of information we hold has a clear purpose.

Your Data Is Kept Secure

bj baji uses industry-standard encryption and access controls to protect your personal data. Only authorised personnel and verified third-party processors can access your information, and only for the purposes described in this policy.

You Control Your Data

As a bj baji player, you have the right to access, correct and request deletion of your personal data. You can also object to certain types of processing. Contact bj baji support to exercise any of these rights at any time.

We Don't Sell Your Data

bj baji does not sell, rent or trade your personal data to third parties for marketing purposes. Data is shared only with service providers who help us operate the platform — and only under strict data processing agreements.

Cookies Are Used Transparently

bj baji uses cookies to keep you logged in, remember your preferences and understand how the platform is used. You can manage cookie preferences from your browser settings. Essential cookies cannot be disabled as they are required for the platform to function.

Data Is Not Kept Indefinitely

bj baji retains your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymised in line with our data retention schedule.

What You Can Ask bj baji to Do

Under applicable data protection law, you have the following rights in relation to the personal data bj baji holds about you.

Right to Access

Request a copy of the personal data bj baji holds about you. We will provide this within 30 days of your request.

Right to Rectification

Ask bj baji to correct any inaccurate or incomplete personal data we hold about you. Updates are made promptly.

Right to Erasure

Request deletion of your personal data where there is no longer a lawful basis for bj baji to hold it.

Right to Restriction

Ask bj baji to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

Object to bj baji processing your data for direct marketing or where processing is based on legitimate interests.

To exercise any of these rights, contact bj baji support at [email protected]. We will respond within 30 days.

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Your privacy is important to bj baji. This Privacy Policy explains how bj baji collects, uses, stores and protects your personal data when you use the bj baji platform at bj-baji.club. Please read this policy carefully. By registering an account or using bj baji, you confirm that you have read and understood this policy.

01 Who We Are

bj baji ("we", "us", "the platform") operates the online gaming platform available at bj-baji.club. bj baji is the data controller responsible for the personal data collected through the platform. This means bj baji determines the purposes and means of processing your personal data.

If you have any questions about how bj baji handles your personal data, or if you wish to exercise any of your data rights, you can contact the bj baji data team at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

02 Data We Collect

bj baji collects personal data that is necessary to provide you with a safe, fair and functional gaming experience. The categories of data we collect are set out in the table below.

Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account registration and identity verification
Contact Data Mobile number, email address Account communication, support and notifications
Financial Data bKash/Nagad/Rocket account number, transaction history Processing deposits, withdrawals and fraud prevention
Technical Data IP address, device type, browser, operating system Platform security, fraud detection and performance
Usage Data Games played, session duration, bet history, login times Responsible gaming monitoring and platform improvement
Communications Data Support chat logs, emails sent to bj baji Customer support and dispute resolution

bj baji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required by law and with your explicit consent.

03 How We Collect Data

bj baji collects your personal data through several channels. Understanding how your data reaches us helps you stay informed about your privacy on the platform.

  • Direct collection: When you register a bj baji account, you provide your name, contact details and payment information directly to us.
  • Automated collection: When you use the bj baji platform, we automatically collect technical and usage data through cookies, server logs and similar technologies.
  • Third-party sources: bj baji may receive data from identity verification providers, payment processors and fraud prevention services to supplement the information you provide directly.
  • Support interactions: When you contact bj baji support via live chat or email, the content of those communications is recorded and stored.
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Accuracy matters: It is your responsibility to ensure that the personal data you provide to bj baji is accurate and up to date. If your details change — for example, your mobile number — please update your bj baji account or contact support promptly.

04 Why We Use Your Data

bj baji uses your personal data for specific, clearly defined purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The main reasons bj baji processes your personal data are:

  • Account management: To create, maintain and manage your bj baji account, including verifying your identity and age.
  • Payment processing: To process deposits and withdrawals securely through bKash, Nagad and Rocket.
  • Fraud prevention and security: To detect and prevent fraudulent activity, money laundering and other illegal conduct on the bj baji platform.
  • Legal compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
  • Customer support: To respond to your queries, resolve disputes and provide assistance when you contact bj baji support.
  • Responsible gaming: To monitor your gaming activity and provide responsible gaming tools such as deposit limits and self-exclusion where needed.
  • Platform improvement: To analyse how the bj baji platform is used so we can improve performance, fix issues and develop new features.
  • Marketing communications: To send you relevant promotions and offers from bj baji, where you have given your consent to receive such communications. You can opt out at any time.

05 Legal Basis for Processing

bj baji processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contract performance: Processing that is necessary to provide you with the bj baji service under the Terms and Conditions you agreed to when registering.
  • Legal obligation: Processing required to comply with applicable laws, such as identity verification and anti-money laundering checks.
  • Legitimate interests: Processing carried out for bj baji's legitimate business interests, such as fraud prevention, platform security and improving the user experience — provided these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time by contacting bj baji support or using the unsubscribe option in any marketing email.

06 Who We Share Data With

bj baji does not sell your personal data. We share your data only with trusted third parties who help us operate the platform, and only to the extent necessary for the specific purpose. All third-party processors are bound by data processing agreements that require them to handle your data securely and in accordance with applicable law.

  • Payment processors: bKash, Nagad and Rocket receive the financial data necessary to process your transactions.
  • Identity verification providers: Third-party KYC (Know Your Customer) services that help bj baji verify your identity and age before processing withdrawals.
  • Fraud prevention services: Specialist providers that help bj baji detect and prevent fraudulent activity on the platform.
  • IT and hosting providers: Companies that provide the infrastructure on which the bj baji platform runs. These providers access data only as necessary to maintain and support the platform.
  • Regulatory and law enforcement authorities: bj baji will disclose personal data to relevant authorities where required to do so by law, court order or regulatory requirement.

No data sales: bj baji will never sell, rent or trade your personal data to any third party for their own marketing or commercial purposes. Your data is used only to provide and improve the bj baji service.

07 Cookies & Tracking

bj baji uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and allow bj baji to understand how the platform is being used.

  • Essential cookies: Required for the bj baji platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences, such as your language settings and display options, so you don't have to set them every time you visit bj baji.
  • Analytics cookies: Help bj baji understand how players use the platform — which pages are visited most, where players encounter issues and how the overall experience can be improved. Data collected by analytics cookies is aggregated and anonymised where possible.
  • Marketing cookies: Used to deliver relevant promotions and offers to you based on your activity on the bj baji platform. These are only set with your consent.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some features of the bj baji platform. For more information on managing cookies, refer to your browser's help documentation.

08 Data Retention

bj baji retains your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The key retention periods that apply to bj baji player data are:

  • Account data: Retained for the duration of your bj baji account and for a period of 5 years after account closure, in line with anti-money laundering regulations.
  • Transaction records: Retained for a minimum of 5 years from the date of the transaction, as required by financial regulations.
  • Support communications: Retained for 2 years from the date of the last communication, unless the matter relates to an ongoing dispute.
  • Technical and usage data: Retained for up to 12 months in identifiable form, after which it is anonymised or deleted.

When personal data is no longer required, bj baji securely deletes or anonymises it so that it can no longer be linked to you as an individual.

09 Data Security

bj baji takes the security of your personal data seriously. The platform implements a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the bj baji platform.
  • Encryption of sensitive data at rest, including financial information and identity documents.
  • Strict access controls ensuring that only authorised bj baji personnel can access personal data, and only on a need-to-know basis.
  • Regular security assessments and penetration testing of the bj baji platform.
  • Incident response procedures to detect, report and address any personal data breaches promptly.
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Your role in security: While bj baji takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role — keep your bj baji password strong and confidential, and contact support immediately if you suspect your account has been compromised.

10 Children's Privacy

bj baji is strictly an adults-only platform. The minimum age to register and use bj baji is 18 years. bj baji does not knowingly collect personal data from anyone under the age of 18.

If bj baji becomes aware that personal data has been collected from a person under 18, that account will be immediately closed, all associated data will be deleted and any deposits will be returned to the payment source. If you believe a minor has registered on bj baji, please contact support at [email protected] immediately.

11 Changes to This Policy

bj baji may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make significant changes, we will notify you via email or through a notice on the bj baji platform before the changes take effect.

The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how bj baji protects your personal data. Continued use of the bj baji platform after changes are published constitutes acceptance of the updated policy.

12 Contact & Complaints

If you have any questions, concerns or requests relating to this Privacy Policy or the way bj baji handles your personal data, please get in touch with the bj baji support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available from your bj baji account dashboard
  • Response Time: Privacy-related requests are handled within 5 business days

If you are not satisfied with how bj baji has handled your privacy concern, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. bj baji encourages you to contact us first so we have the opportunity to resolve the matter directly.

Safe & Secure

Play on bj baji — Your Data Is Protected

bj baji is built on trust. Your personal data is encrypted, never sold and always under your control. Register today and experience a platform that takes your privacy as seriously as your gameplay.

18+ only  ·  Play responsibly  ·  Responsible Gaming  ·  Terms & Conditions